Contact & getting here
Visit us
The concierge desk is open around the clock. Write, call or message on WhatsApp — for a long-stay quote, tell us your dates and how many bedrooms you need.
Reservations are open Reservations answer every day, 8am – 10pm Dubai time. Long-stay quotes usually go out within the hour.
- Address
- Skyline Residences Tower, Sheikh Mohammed bin Rashid Boulevard, Downtown DubaiGet directions →
- Telephone
- +971 509000017
- Check in / out
- 3 pm / 12 pm
Getting here
By metro
Burj Khalifa/Dubai Mall Metro Station · 1.2 km · 4 minutes by road. Red Line to DIFC, Dubai Marina and the airport.
By road
Sheikh Zayed Road · 0.8 km · 3 minutes by road. Exit at Financial Centre Road for the boulevard.
By air
Dubai International Airport Terminal 3 · 15 km · 20 minutes by road. About 20 minutes by car outside rush hour; private transfers on request.
Write to us
Services & good to know
The answers people want on the second day.
Nothing here will decide whether you come. All of it decides how the stay goes, so it is written down rather than left to the desk.
Laundry & pressing
| Per piece | Wash | Press | Dry-clean |
|---|---|---|---|
| Shirt | AED 18 | AED 12 | AED 28 |
| Trousers | AED 20 | AED 14 | AED 30 |
| Dress | AED 32 | AED 20 | AED 48 |
| Suit (two-piece) | — | AED 38 | AED 65 |
| Abaya / kandura | AED 30 | AED 18 | AED 45 |
| Jacket | — | AED 24 | AED 45 |
| T-shirt or polo | AED 15 | AED 10 | — |
| Underwear or socks | AED 8 | — | — |
- Collected
- Collected by 10am
- Back
- Returned the same evening by 7pm
- Days
- Every day
- Express
- +50% — Back within 4 hours if collected by 2pm
If an item is lost or damaged in our care we refund up to ten times its cleaning charge. Please tell us within 24 hours of return.
Prices are per piece and before tax. Anything not on this list, ask — we will price it before it goes.
In the house
- Wi-Fi
- Fibre Wi-Fi throughout the tower, free, with no login after the first connection.
- Housekeeping
- Daily, between 9am and 4pm; linen and towels changed twice a week.
- Parking
- One residents' space per residence (two for penthouses); valet at the lobby for visitors.
- Groceries
- Send a list before you arrive and the concierge will stock your fridge; The Pantry sells the basics.
- A doctor
- A doctor on call around the clock; the nearest hospital is ten minutes by car.
- Parcels
- Deliveries are held at the concierge and brought up on request.
Frequently asked
How do I get here from the airport?
Dubai International is about 20 minutes by car outside rush hour. We can arrange a private transfer; penthouse stays include return transfers.
Do you allow pets?
We are sorry, pets are not allowed in the residences. Assistance dogs are welcome — let us know when you book.
What taxes are added to the rate?
Rates are shown before tax. VAT at 5% and a 10% service charge are added to the bill, along with the Dubai municipality fee and Tourism Dirham charged on every stay in the emirate.
Are children welcome?
Very. Cots, high chairs and a children's pool are free, and babysitting can be arranged through the concierge. The two-bedroom residences and penthouses suit families best.
What is your cancellation policy?
Cancellation is free up to 72 hours before arrival. After that, the first night is charged. Non-refundable and long-stay rates have their own terms, shown when you book.
Is there parking?
Yes. Each residence has one space in the residents' car park, with valet parking at the lobby for visitors. Penthouses have two spaces.
How often is the residence cleaned?
Every day. Linen and towels are changed twice a week, or more often if you ask. Long-stay guests can choose a lighter schedule if they prefer privacy.
What time are check-in and check-out?
Check-in is from 3pm and check-out is by 12 noon. Early arrival and late departure can usually be arranged on request, subject to availability.